FAQs

Frequently asked

The questions we hear most. Still unsure? Ping us on WhatsApp.

Won't sharp stones hurt my feet on rough Indian roads?

No, they won't! Our premium outsoles compound are explicitly engineered with high puncture resistance to act as a solid stone shield. You will feel the structural texture of the earth under your feet without experiencing sharp, bruising hot spots.

How long does it take to make a pair?

It usually takes us 3-5 business days to craft your Ōdoos, or 5-7 business days in case you have opted to customise. We ship only domestically from Bangalore via tracked surface courier, typically 3 - 5 working days to metros; a little longer to other parts of the country. Paid express shipping is possible, subject to availablity. Please check with us before selecting express shipping option.

How do I measure my foot size?

Trace your foot shape on a paper and measure the longest point heel to toe, and the widest points of the forefoot. Our sizing guide maps directly to this measurement in cm. Check our Size Guide for detailed instructions.

What's your return policy?

Return or exchange your Ōdoos within 30 days from delivery. If there's a craft defect, we'll remake or refund, no questions asked. Sandals must be unused. For regular sizes, exchanges can be done. For custom sizes, exchanges are not possible, as the pair is custom made to your specifications.

How can I contact you?

Whatsapp or call us on +91 9811088317, from 9 AM to 8 PM IST, on any day. You can also head over to the Contact Us page to find other ways to reach us.

How to transition to Ōdoos from shoes?

Key is to transition slowly to your Ōdoos, to let your feet muscles get used to the minimalist approach. Start by walking in them for a couple of weeks before starting to run in them. Check out our 12-week transition plan for a safe and enjoyable transition.

How to adjust straps for a perfect fit?

Please refer to the straps adjustment video, or follow the instructions given below. Your Ōdoos have three different adjustment areas to ensure a balanced and snug fit - (1) top strap, (2) heel strap, (3) ankle strap & buckle. Begin with opening the buckle & loosening all the 3 straps until there is enough slack to easily slip your foot through. Now slide your foot in and center it, so that there is equal space in front of your toes and behind your heel. Starting with the top-strap, tighten the slack by pulling the strap towards the heel, through the outer ankle slot. A snug fit should still allow you to slide one finger under the strap. Next, pull the heel-strap through the inner ankle slot. You’re good when the heel-strap is snug, staying up on its own. It should not allow your foot to slide backwards, but should allow you to slip in/ out with little effort. Finally, pull the ankle-strap through the buckle and lock it, ensuring a firmness where your foot will not slide forward Do not worry if you don’t get it right the first time! Try walking a bit, and readjust. You would get the right fit quickly!

Do we do custom shapes & sizes, or kids sizes?

Yes! We can craft Ōdoos for all kinds of foot shapes, sizes, and for special sole requirements (like thicknesses & materials), including for kids sizes. Please Whatsapp or call us on +91 9811088317, from 9 AM to 8 PM IST, on any day for more information.

Can I replace straps later?

Yes! All Ōdoos are designed for strap replacement. Order replacement straps separately and swap them at home - no tools needed.

I want to try a pair before buying. How could I do that?

Absolutely! Our team could coordinate with you so that you could try on a pair, check the size and comfort before you could make a decision to buy a pair of Ōdoos. We can typically be found on popular running routes at Cubbon Park, GKVK or Avalahalli Forest in Bangalore on weekends. You could also visit us at Yelahanka or our experience partner - "Mountains Within" store, at Kalyan Nagar. Please Whatsapp or call us on +91 9811088317, from 9 AM to 8 PM IST, on any day for more information.